UNWTO-ETC High Level Meeting on Crisis Communication in Tourism


  • Date12.12.2016
  • Location of VenueMadrid, Spain
  • VenueUNWTO Headquarters

Useful information

Tourism is increasingly affected by crises of different nature which threaten the economy of destinations and the livelihoods of its people. Effective communications during and after a crisis are critical: swift and effective communications can make the difference between a speedy recovery or prolonging the negative impact of a crisis.

The high-level meeting on crisis communication in tourism management was addressed at CEOs of National Tourism Organizations and/or Communication Directors at the Ministries of Tourism, particularly those engaged in crisis communications.

The seminar was organised by ETC and UNWTO in collaboration with Amadeus.

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